We use cookies to give you the best possible experience. To accept cookies continue browsing, or view our Cookies Policy to find out more.
Frequently Asked Questions
Orders & Deliveries
- When will my bare root roses be delivered?
- When will my container rose be delivered?
- How will my roses arrive?
- I think some of my bare root roses are missing. What should I do?
- Why do some roses have thicker / thinner stems than others?
- My garden is covered in snow, the ground is frozen and my bare root roses have arrived. What should I do?
- Why are bare root roses not available for delivery all year round?
- Do you deliver outside the UK?
- What are your delivery charges?
- If a rose is out of stock when will it become available again?
- Will you contact me prior to despatching my order?
- When can I collect my order?
- How will my gift arrive, will it exclude payment information?
- Can I request a certain delivery date?
- How do I return an order?
- What are the office opening hours?
- How do I contact the office?
- Do you accept National Garden Gift Vouchers or any other third party vouchers?
- How do I redeem my Peter Beales Gift voucher?
Rose Advice
- What is a bare root rose?
- What is a container rose?
- How deep should I plant my rose?
- How do I plant bare root roses?
- Do I have to prune my new bare root roses when I plant them?
- When should I plant my container rose?
- How do I plant a container rose?
- Are container roses containerised or pot grown?
- What soil is best for planting roses?
- Can I move an established rose?
- Can I grow roses in pots?
- Why hasn’t my rose flowered much this year?
- I think my rose is dying, what can I do?
- My rose is being eaten by pests, what can I do?
- How do I get rid of aphids on my rose?
- How often do I need to water my roses?
- When is the best time to water roses?
- How can I conserve soil moisture?
- When should I feed my roses?
- Do I need to deadhead my roses?
- When should I prune my roses?
- What is rose replant disease?
- What is a rose sucker?
- What is a sport?
Restaurant
- Does the restaurant have disabled access?
- Are highchairs available for small children?
- Is there a baby change facility?
- Is the restaurant table service or self-service?
- Are dogs allowed in the restaurant?
- Is Wi-Fi available?
- Do we have to book in advance?
- Are tables available for larger groups?
- How do I make or amend a booking?
- Are gluten free / vegan alternatives available?
- Do you offer a takeaway service?
- How do I contact the Rosarium restaurant?
- Where are you?
- When are you open?